Returns & Exchanges
OnFireGuy Accepts the return of product(s) that have been delivered within the last 30 days. If you have an account with us, please login to open a return request. If you checked out as a guest, you can still open a return request by filling out the contact page below. In the comments box, please add if you are looking to return product for a refund or exchange. All return instructions are provided.
1. Pack the item(s) securely in the original product packaging, if possible. All items must be returned in good, new condition to ensure that you receive credit. Before sending your return shipment, please remove all extra labels from the outside of the package.
2. Enclose the original packing slip, or a note that includes your name, order number, and address with the item(s).
3. Send the return package to the following address:OnFireGuyReturns Department122 Main St EElysian, MN 56028
4. Package should be shipped pre-paid through a traceable method like USPS, FedEx, or UPS. Please note: Shipping and Handling costs, gift boxes, and other charges are non-refundable. We cannot accept COD deliveries.